The Dance Dots Silicone Spots

RETURNS

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

SHIPPING

To see your available delivery methods, delivery times and actual shipping charges, place your item(s) in the shopping bag and proceed to checkout.

We are pleased to feature low, rate-quoted shipping. Depending on your merchandise and shipping location, different shipping methods and prices will be offered. Each shipping method has its own restrictions and charges that will be applied to your order. A signature may be required upon delivery.

 

Please check your order as soon as you receive it. Any errors must be reported to us within 5 days of receiving your shipment. If you receive damaged merchandise, please retain all packaging and included paperwork, and call us immediately in the event that we need to file a claim with the freight carrier.

Multiple/Partial Shipments. Unless specified otherwise, if a portion of your order is ready ahead of schedule, we may send you a partial shipment and follow with the balance. International orders will be shipped as merchandise becomes available, unless you specify that the order must ship completely.

 

DELIVERY

Please check your order for packing errors and/or damaged products immediately upon receipt. Errors must be reported within 5 business days of receipt.

Packing Errors. If you receive an item you did not order, or an item is missing from your order, contact us within 5 business days of receipt, and the error will be corrected as quickly as possible. Original shipping and handling charges are non-refundable, but no additional charges will apply for shipments to correct packing errors.

Damaged Products. If you receive damaged merchandise, call us immediately. Because The Dance Dots may have to file a claim with the freight carrier, we ask that you retain all packaging and paperwork. Items that are damaged or defective upon receipt will be replaced at no additional charge, provided you contact customer service within 5 days of receipt and retain all packaging and paperwork.

Follow-up Orders. Any additional items ordered after shipping of your initial order has begun will be processed as new, separate orders, and shipping will be scheduled based upon availability and ship dates in effect at the time the follow-up order is placed.

Refunds. If you are eligible for a refund due to a cancellation, uneven exchange or overpayment, please allow approximately 2 weeks for processing.